Privacy Policy

Last updated: 11 June 2026

This Privacy Policy explains how KineticPep (“we”, “us”) collects, uses and protects your personal data when you visit kineticpep.com or place an order. We process personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Data We Collect

Order data: name, billing and shipping address, email address, phone number, and details of products purchased — collected when you place an order.
Account data: login credentials and order history, if you create an account.
Payment data: payments are processed by third-party payment providers. We never store full card numbers on our servers.
Technical data: IP address, browser type, device information and pages visited, collected through cookies and similar technologies.

2. How We Use Your Data

To process and ship your orders and provide customer support (performance of a contract, Art. 6(1)(b) GDPR).
To meet legal obligations such as accounting and tax requirements (Art. 6(1)(c) GDPR).
To improve our website and measure the effectiveness of our marketing (legitimate interest / consent, Art. 6(1)(a) and (f) GDPR).

3. Cookies and Advertising

We use cookies and similar technologies, including the Meta Pixel (Facebook/Instagram) and analytics tools, to understand how visitors use our site and to measure advertising performance. These tools may collect your IP address and browsing behaviour on our site and share it with the respective providers (e.g. Meta Platforms Ireland Ltd). Where required, these technologies are only activated with your consent. You can manage or withdraw consent at any time through your browser settings or our cookie controls.

4. Who We Share Data With

Shipping carriers, to deliver your order.
Payment service providers, to process transactions securely.
IT and hosting providers that operate our infrastructure.
Advertising and analytics partners (such as Meta), as described above.

We never sell your personal data. Where data is transferred outside the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses.

5. Data Retention

Order and invoicing data are kept for as long as required by applicable tax and commercial law. Account data is kept until you delete your account. Analytics and advertising data are retained according to the respective provider’s policy.

6. Your Rights

Under the GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time. You also have the right to lodge a complaint with your local data protection authority.

7. Contact

For any privacy-related request, contact us through the contact form on this website.